Privacy policy

Privacy Policy – Raxzo

Last Updated: May 27, 2026

At Raxzo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

Personal Information

Name
Email address
Phone number
Billing and shipping address

Order & Payment Information

Products purchased
Payment details
Transaction history

Device & Usage Information

IP address
Browser type
Device information
Website activity and interactions

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide shipping and order updates
Respond to customer support inquiries
Improve our website and shopping experience
Prevent fraudulent transactions
Send promotional offers and updates (only if you opt in)

Payment Security

All payments are processed securely through trusted payment gateways.

Raxzo does not store your debit card, credit card, or banking information on our servers.

Sharing of Information

We only share necessary information with trusted third-party service providers such as:

Payment gateways
Shipping partners
Shopify and related ecommerce services
Analytics and marketing platforms

We do not sell or rent your personal information to third parties.

Shopify Services

Our store is powered by Shopify, which helps us provide secure ecommerce services including payments, order processing, and website hosting.

Your information may also be processed by Shopify in accordance with Shopify’s own privacy practices.

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

Improve website performance
Remember customer preferences
Analyze website traffic
Personalize shopping experiences

You can disable cookies through your browser settings if preferred.

Marketing Communication

If you subscribe to our emails or promotional updates, we may send you:

Product launches
Offers and discounts
Marketing campaigns

You can unsubscribe at any time using the unsubscribe link in our emails.

Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security.

Your Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information
Opt out of marketing communication

To make any such request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.