Terms of service

Terms of Service – Raxzo

Welcome to Raxzo. By accessing our website or purchasing from us, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that:

  • You are at least 18 years old or using the website under parental supervision

  • You are legally capable of entering into binding agreements

  • You will not use our products or services for any unlawful or unauthorized purpose

Raxzo reserves the right to refuse service to anyone at any time for any reason.

2. Products & Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Modify or discontinue products without prior notice

  • Limit quantities available for purchase

  • Update product pricing at any time

We make every effort to display product colors, images, and descriptions accurately. However, actual product appearance may vary slightly depending on screen settings and manufacturing variations.

3. Pricing & Payments

  • All prices are listed in INR (₹)

  • Prices are subject to change without prior notice

  • Orders are processed only after successful payment confirmation

  • Cash on Delivery (COD) is currently not available

Raxzo is not responsible for additional charges imposed by banks or payment providers.

4. Order Acceptance & Cancellation

We reserve the right to:

  • Accept or reject any order

  • Cancel orders due to inventory issues, pricing errors, or suspected fraudulent activity

Orders cannot be cancelled once shipped.

5. Shipping & Delivery

Delivery timelines are estimates and may vary depending on courier operations and external factors.

Raxzo is not responsible for delays caused by:

  • Courier partners

  • Weather conditions

  • Government restrictions

  • Unforeseen logistical issues

6. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy.

By placing an order, you agree to the terms outlined in our Refund Policy.

7. Incorrect Device Selection

Customers are responsible for selecting the correct phone model before placing an order.

Raxzo is not liable for orders placed with incorrect device selections.

If you are unsure about compatibility, please contact our support team before purchasing.

8. Intellectual Property

All content on this website, including logos, graphics, product images, text, and designs, is the property of Raxzo and may not be copied or used without written permission.

9. Limitation of Liability

Raxzo shall not be liable for:

  • Indirect or incidental damages

  • Loss of profits or data

  • Delays caused by third-party logistics providers

Use of our website and products is at your own discretion and risk.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.

11. Changes to Terms

Raxzo reserves the right to modify these Terms of Service at any time without prior notice.

Updated terms become effective immediately upon posting on the website.

12. Governing Law

These Terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of Indian courts.

13. Contact Information

For any questions regarding these Terms of Service, contact us at:

📧 support@raxzo.in